Who we are - What we're about

Helping Buyers + Sellers Around the World

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Across Categories, Across Platforms, Across the Globe for 25 Years

Whether you’re a retailer, supplier, owner/operator or service provider, we drive efficiency and effectiveness for your business. Through an innovative digital platform and face-to-face interaction, ECRM brings planning, knowledge, guidance and networking together, unlike anyone in the industry. We’re in the discovery business, helping bring innovative products and services to the world.

We fuel your business with insight and thought leadership that points forward to where the industry is going, so you can be a step ahead in an ever-changing landscape.

We’re here making it happen.
Your catalyst, your engine, your spark.

Our History


ECRM hosts first Health & Beauty Care Program with only 15 participants


ECRM expands coverage into the general merchandise, pharmacy and grocery categories


ECRM launches first international Program


Retailers use ECRM Programs to complete category reviews from start to finish


e-Fusion™ launched - first software designed to streamline buyer and seller communication

2012 | ECRM Connect™

ECRM Connect™ application launched to replace the e-Fusion software to improve all buyer and seller interactions


Greg Farrar joins the ECRM team as CEO


ECRM successfully enters foodservice market and holds supplier diversity sourcing summit for national retailers

2017 |

ECRM acquires RangeMe to make product discovery even easier for buyers and suppliers, ECRM opens international office in Utrecht, Netherlands to help drive category success around the world


Expands portfolio to over 80 different Programs in a variety of different categories



ECRM evolves to bring planning, knowledge, guidance and networking together unlike anyone in the industry. To reflect this evolution, ECRM transformed its brand image with an updated, modernized logo, marking the start of a new era for ECRM

ECRM develops a dynamic technology platform, ECRM Connect to facilitate their newly introduced face-to-face virtual meetings between buyers and sellers in the wake of the COVID-19 pandemic.