Getting a new product on the shelves at well-known chain stores or restaurant menus is incredibly hard. Finding worthy brands is equally hard for buyers. ECRM is the bridge between the two worlds. We put you in front of the right people at major chains at the right time – when they’re actively searching for new products to sell. We are your catalyst, your engine, your spark.
Getting a new product on the shelves at well-known chain stores or restaurant menus is incredibly hard. Finding worthy brands is equally hard for buyers. ECRM is the bridge between the two worlds. We put you in front of the right people at major chains at the right time – when they’re actively searching for new products to sell. We are your catalyst, your engine, your spark.
Traditional Trade Events Don’t Measure Up
ECRM Programs give you guaranteed access to top buyers in your specific category. Our client success team members are second-to-none as they walk you through the entire process, ensuring interactions between buyers and suppliers are more effective than any chance meeting at a trade show can possibly provide. To accomplish this goal ECRM has a two-pronged approach to help drive your business forward.
High-Tech
Adversity drives innovation and we’ve answered the call with several new options to expand your business growth during these trying times. The newly launched ECRM Efficient Supplier Introductions (ESIs) are virtual presentations that allow several suppliers the opportunity to make a sales presentation to a panel of buyers from their specific product category. For those seeking one-on-one interaction directly with each supplier, ECRM Virtual Programs provide everything that clients have come to expect from traditional face-to-face meetings without the hassle of traveling thousands of miles away from home.
Facilitating these virtual Programs, the ECRM Connect app provides a hub for all the information you need to know beforehand to prepare, a digital meeting platform and an area to store notes during virtual appointments, and reminders for follow-up after your meetings conclude. All of these recent innovations work seamlessly in tandem with our proprietary RangeMe inbound product sourcing platform.
High-Touch
Our white-glove customer service is the reason our clients are so successful. The minute you commit to an ECRM Program – whether it be virtual or in-person – you are assigned a dedicated Client Success Manager (CSM) to help guide you through the process. These representatives take exceptional care to match you with the potential buyers most likely to be interested in your product based on their stated needs and objectives.
They take the time to learn everything about your business: your products, distribution, capabilities, relevant certifications -- in short, anything a buyer needs to know about your business. Based on this information, they curate appointments for you at our category Programs, connecting you with relevant buyers at top chains in your specific product category. The follow-up is as important as the first impression. After you leave the category Program, your CSM will advise you on best practices for staying top-of-mind with your new connections. What's more, they are easily accessible year-round to handle any questions you might have.
Categories Served
Foodservice, General Merchandise, Food & Beverage, Health & Beauty Care, Pharmacy & Medical
As part of ECRM's commitment to support supplier diversity with meaningful action we have introduced a series of live virtual interactions where hand-selected brands from black owned businesses showcase the best and brightest products to category buyers. Learn how to participate
A Dream Come True For Buyers
Buyers can spend hours in meetings listening to new product pitches that don’t deliver. We provide buyers completely vetted appointments with suppliers of products that meet their needs and objectives, absolutely FREE of charge.
DISCOVER SUPPLIERSYour Relationship Catalysts
Each of our category Programs include meetings – virtual or on-site – with buyers in relevant retail, foodservice, or pharmaceutical departments. ECRM plans every detail of your experience leaving you the freedom to connect with the buyers. Read more
CONNECT WITH BUYERSClient Testimonials
Sounds too good to be true? Don't just take our word for it, read some of the success stories from our clients.
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