COOKIE NOTICE & POLICY

Last Updated on May 30, 2018



1. WHAT ARE COOKIES?

A cookie is a small piece of data (text file) that a website - when visited by a user - asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies - which are cookies from a domain different than the domain of the website you are visiting. We may use cookies and other similar information-gathering techniques, such as pixel tags, web beacons, clear GIFs, etc. For consistency's sake, each of these techniques shall be referred to collectively as "cookies".


2. WHY ARE THESE COOKIES USED?

Cookies can be used for many different purposes related to the collection of information, including such as browser type, time spent on this website, pages visited, and language preferences. For example, cookies can be used to show that you have visited the website before and to identify which parts of the website you might be most interested in. Cookies also improve your online experience by storing your preferences during your visit to the website. We and our service providers use the information for security purposes, to facilitate navigation, and display information more effectively. In addition, we use cookies to gather statistical information about website usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it.

Cookies used on this website

We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time). The type of cookies used on this website can generally be put into three categories: Strictly Necessary, Performance and Functionality.

Strictly Necessary

Some of the cookies on our website are essential in order to enable you to move around the website and use its features. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet.

Our website may use such cookies for:

  • remembering information that you fill in on the various pages when paying or ordering so that you don't have to fill in all your details repeatedly
  • passing on information from one page to the next
  • storing preferences
  • storing settings for optimal video display, such as buffer size and your screen's resolution details
  • reading your browser settings so that we can display our website optimally on your screen
  • locating misuse of our website and services
  • loading the website evenly so that it remains accessible
  • offering the option of storing your login status so that you don't have to enter login details every time
  • making it possible to place a reaction on our website
  • optimizing our website in real time depending on how you use the website

Performance/Analytics Cookies

Some of the cookies on our website collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Our website uses Google Analytics cookies. Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices. For further information of Google's privacy practices and how this applies to Google analytics, please visit:

  • Google Analytics privacy overview
  • Opt out of Google Analytics tracking

Our website may use analytics cookies for:

  • keeping track of the number of visitors to our web pages
  • keeping track of the length of time that each visitor spends on our web pages
  • determining the order in which a visitor visits the various pages on our website
  • assessing which parts of our site need to be improved
  • optimizing the website
  • requesting your feedback on specific parts of our website

Functionality

These cookies allow our website to remember choices you make and provide enhanced, more personal features.

The table below sets forth the cookies we use:

Cookie Name(s) Purpose Originating Party Expiration
.AspNetCore.Antiforgery.ECRM.* Prevent cross-site forgery requests. ECRM When the browser is closed
ASGARD Maintain web server preference. ECRM 28 hours
ASP.NET_SessionId,ASPSESSIONID* This cookie is required to run our site. It tracks the user to ensure that it serves the correct session data to the correct user. This cookie is deleted when you close your browser. ECRM When the browser is closed
ECRMSessionTicket Track ECRM login session for the user. ECRM When the browser is closed
_ecrm Track all users activity on site. ECRM 10 years
_userterms Track login progress during user's first login to the site before agreeing to the site's terms. ECRM 30 days
cookOLP User's cart for purchasing additional items in Online Prepartion ECRM 12 hours
fs_uid, _gid, _ga Tracking cookies for the FullStory service used to troubleshoot user issues & behavior. FullStory Please visit the relevant third party website for further information
_utma, _utmc, _utmz Google Analytics tracking Google Please visit the relevant third party website for further information
UserMatchHistory, BizoUserMatchHistory, lang, BizoID, lidc, _lipt, _guid, bcookie, _ga, liap LinkedIn tracking for ads on their platform LinkedIn Please visit the relevant third party website for further information
remember_me, s, fs_uid, bislr_identifier Tracking cookies for the AutoPilot service used for newsletter signup and marketing email campaigns. AutoPilot Please visit the relevant third party website for further information


3. HOW TO CONTROL AND DELETE COOKIES

If you wish to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. The "Help" function within your browser should tell you how. Alternatively, you may wish to visit www.allaboutcookies.org or www.aboutcookies.org which contain comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your user manual.

You may accept all, or certain, cookies. Please be aware that restricting cookies may impact on the functionality of the website.

We may also use Flash cookies on the website. Flash cookies may be removed by managing your Flash Player settings. Depending on the version of the browser and media player you use, you may be able to manage Flash cookies with your browser. You may manage Flash cookies by visiting Adobe's website. Please be aware that restricting the use of Flash cookies may affect the features available to you.


4. UPDATES AND CONTACTING US

This notice has been developed with the recognition that internet technologies are rapidly evolving. This policy is subject to change and any such changes will be posted on this page.

If you have any questions and/or comments, please contact us at privacy@ecrm.marketgate.com.