At this year's Home Health & Caregiver Solutions EPPS, one phrase from a supplier participant interviewed by ECRM staff summarized the overall sentiment of those attending the session: "We need to make home health care sexy."

And there are two key reasons for this. Making the home health care experience "sexier" -- through better service, unique products, and sharp merchandising -- will help these providers boost cash sales and better compete against encroaching online retailers.

During the Thought Interaction Pod session, in which buyers and suppliers discussed a variety of topics during two 30-minute rounds on six table topics, the talk was about the different ways in which they could accomplish this.

Following is a list of the TIP table moderators, the descriptions of each table topic, and a link to a video of each moderator outlining some key takeaways from their discussions: