"After doing traditional tradeshows for 20 years, I just attended my 2nd ECRM show. And I am still amazed with the customer service we receive from the staff of ECRM
Traditional trade shows take your money, you show up at the sight and you are on your own till you leave.
With ECRM, they are in constant contact with you from the beginning, they start with making sure you have everything you need, reminders on to do dates, webinars in case you need a refresher course, fabulous website where you can find anything you are looking for, including last years notes with the customers, notes from the customers to us, telling us what they are looking for, and a complete history of the customer.
The best part is the advance update on the customers we will be meeting with, this is a tremendous help, and you know who you will be meeting with prior to the event. This allows time to research their website and really get a feeling for the customer’s wants and needs.
Once at the show, ECRM staff is everywhere, always available to help with any questions, and you get one staff member assigned to your area, and this is a Godsend, no matter what you need they are always there to help.
We ran out of packing tape and had the wrong shipping labels to ship our booth back, and our ECRM staff member (Margaret) got us extra packing tape, and printed up all new labels for us.
We were thinking of doing other Educational tradeshows, but have decided to only do the ECRM show going forward."
Lorraine Joyal, National Design Corporation
"What an amazing conference! Very impressed with the staff, the technology, the quality of attendees and the whole experience! I would return in a heartbeat! You have your fingers on the pulse buyers and sellers and deliver quality experience! Teresa was terrific! We felt there was a go to person that took care of us from start to finish!"
Julia Rhodes
Kleenslate Concepts LP
"ECRM is one of the most productive events I have ever participated in. Whether establishing new relationships or exploring growth with well-established business partners, the brisk format keeps me focused on what's most important. The event works because every detail has been considered; from travel planning and logistics, to tools for meeting preparation, tracking and follow up. The staff is there at every turn, offering solutions with a smile, so my effort can be dedicated to business development."
Rhonda Hutchison
Nasco
"At ECRM we were able to discuss expanded promotional opportunities with our existing retailers while generating interest from new retailers. It is an efficient use of time and there is less emphasis on having an elaborate booth and more emphasis on what really matters- our product. There is guaranteed traffic to our space and fun activities to ensure lots of productive networking. ECRM is a good organization and most importantly, lots of friendly/ helpful staff. We never had to wait to get an answer or have any need met. Amazing!"
Richard Caudle
Rock 'N Learn, Inc.
"ECRM’s preparation and support are unparalleled. We choose to attend the Educational Supplies event as a doorway to enter the Educational Supplies channel. There has been an outstanding value for the expenditure. Our connections to the dealer, wholesaler, and catalogs were paramount."
Jim Crowley
Falcon Safety Products
"With ECRM providing a one-on-one meeting structure and being able to sit down and have face to face conversations with my dealers and potential dealers there is a BIG value in attending. It has been very productive to have that personal contact."
John Drinnon
Manta-Ray, Inc.
"We decided to attend the Educational Supplies event to secure more face time with clients, and this format has provided a good concentrated opportunity. The one-on-one meeting guarantee along with the efficiency of the meeting format and ECRM handling all of the details was perfect!"
Brian Vaillancourt
Whitney Brothers
"ECRM’s Educational Supplies event was the most cost effective, time efficient, informative show that we have been to in our industry in the last 14 years."
Diane Shaw, John Foo
Education Station - Canada
"The format, schedules and accommodations at the Educational Supplies EPPS event were wonderful. As a result of our category specific schedule, we met with some companies that we never would have talked to at another show. We will now look to do business with some of these new companies. This show is an efficient way to find unique product and vendors to add to our assortment. This event works well for us and we will definitely be returning."
John MacGregor
The Education Station, Inc.
ECRM Testimonial
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