Digital’s Influence on Pet Purchases: Study  12/28/2015


Tech-savvy, digital-native consumers have driven the way pet marketers reach prospective customers -- one email, Tweet and YouTube video at a time. In fact, pet owners are even more likely to be have recently used digital devices and technologies than their non-pet-owning counterparts, according to a new report by market research publisher Packaged Facts.

According to Pet Product Marketing Trends in the U.S.: Technology, Mobile, and Social Media, the Internet is especially well-suited to "info-centric" pet products, including premium and niche items, offering myriad opportunities to communicate detailed product information via websites, email, chat groups, blogs, social networking, and online advertising. Packaged Facts' April/May 2014 pet owner survey revealed that 41 percent of pet product shoppers agree they use the Internet to find information about pet care services, and 39 percent agree they use the Internet to help choose which pet foods to buy.

"The internet is where information meets opportunity,” says David Sprinkle, research director, Packaged Facts. “Success in today's pet market means effectively leveraging the internet as the nexus where pet owners and all things related to their pet companions—be it products, services, or simply general information—converge in an infinite stream of possibilities at the click of a mouse or at a tap of an app."

Additionally, the convenience of shopping online and having pet food and supplies delivered to their home drives consumers to the Internet. Some 30 percent of dog owners and 35 percent of cat owners agree that they like the idea of home delivery for pet food and treats. Another way pet owners use the Internet: 16 percent of pet owners used an online pet finding service for their most recent dog acquisition, and 10 percent for their most recent cat acquisition.

Also driving Internet sales of pet products is the trend whereby more retailers and marketers are turning to the Internet as a sales medium beyond brick-and-mortar; competition for the pet medication business; and the surge in social networking websites and online advertising aimed at pet owners.

Pet Product Marketing Trends in the U.S.: Technology, Mobile, and Social Media provides the pet marketer with a bevy of best practices for marketing to the pet parent. The report also contains analysis of consumer technology usage trends and motivations, drawing primarily on two data sources: the national consumer survey data from Simmons and Packaged Facts Pet Owner Survey. 

Packaged Facts, a division of MarketResearch.com, publishes market intelligence on a wide range of consumer market topics, including consumer demographics and shopper insights, consumer financial products and services, consumer goods and retailing, consumer packaged goods, and pet products and services. Packaged Facts also offers a full range of custom research services. 


CONNECT WITH BUYERS AND SELLERS OF PET PRODUCTS AT ECRM'S PET EPPS EVENT:
Or contact Melinda YoungSVP General Merchandise, 440-248-2190

Joseph Tarnowski

VP Content
ECRM

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